DoorBird Intercom System – Product Review, Repair and New Installation

The DoorBird Intercom System is a high-end, IP-based video doorbell and intercom solution designed for both residential and commercial applications. Manufactured by Bird Home Automation GmbH in Germany, now a member of the Assa Abloy group, DoorBird combines robust materials with advanced technological features. Below is a detailed review of its features, advantages, disadvantages, and comparisons with other intercom systems.

Key Features – DoorBird Intercom

Video and Audio Communication

  • HD Video: Offers 720p resolution with a 180-degree ultra-wide-angle lens, night vision with 12 infrared LEDs, and noise reduction and echo cancellation for clear audio communication.
  • Two-Way Audio: Allows users to communicate with visitors via smartphones, tablets, or IP phones using SIP (Session Initiation Protocol).

Access Control

  • Remote Unlock: Users can unlock doors remotely through the DoorBird mobile app.
  • RFID Reader: Supports RFID key fobs for touchless entry, managing up to 100 tags.
  • Geofencing: Automatically opens gates and doors when residents enter a predefined area.

Integration and Compatibility

  • Open API: Allows integration with third-party systems such as NVR, VMS, NAS, RFID, and various smart home systems like Control4, Crestron, and Loxone.
  • Smart Home Compatibility: Works with a range of smart home products and systems, enhancing its versatility.

Installation and Design

  • Flexible Installation: Can be installed using existing cat 5 or cat 6 wiring, Power over Ethernet (PoE), or a two-wire PoE adapter.
  • Durable Build: Made from high-quality materials like stainless steel, with options for various finishes and colors.
  • Weatherproofing: Designed to withstand harsh weather conditions, making it suitable for outdoor use.
  • Motion Detection: Equipped with a 4D motion sensor that can trigger notifications and actions based on movement.
  • Cloud Storage: Offers free cloud storage for the last 50 motion sensor events, with optional paid plans for extended storage.
  • Mobile App: The DoorBird app provides real-time notifications, video streaming, and remote access control.

Advantages

  • Quality Material: Constructed with durable materials and a wide range of intercom models to choose from.
  • Extensive Integration Options: Open API and compatibility with numerous smart home systems make it highly versatile.
  • No Monthly Fees: Basic cloud storage and functionality are available without recurring costs, which is uncommon for similar systems.
  • Aesthetic Design: DoorBird units are designed to be visually appealing and are available in various finishes and colors.

Disadvantages

  • High Cost: DoorBird systems are more expensive compared to other intercom solutions, with prices ranging from $384 to $5,000 depending on the model and features.
  • Limited Resolution: The base units offer 720p resolution, which may be considered outdated compared to competitors offering 1080p or higher.
  • Security Concerns: Some models have been reported to have security vulnerabilities related to door relays, which could potentially be exploited.
  • Limited Customer Support: Based in Germany, DoorBird’s customer support in the US may be limited, and the company primarily offers support through online forms.

DoorBird A1101 IP Video Indoor Station: Overview

The DoorBird A1101 IP Video Indoor Station is a versatile and feature-rich addition to the DoorBird IP Video Door Intercom system. It is designed to provide seamless communication and control for single-family residences and apartment buildings.

Key Features

  • Display and Interface: 4″ display with scratch-resistant tempered Gorilla® glass, featuring an 800 x 480 px resolution.
  • Intuitive User Interface: Easy to use, even with gloves, and includes configurable hard buttons for everyday functions.
  • Audio and Video: Two-way audio with HD audio, echo, and noise cancellation, up to 102 dB. Live video stream from the DoorBird IP Video Door Intercom.
  • Connectivity: Supports both WiFi and wired connections, with PoE capability for easy installation.
  • SIP Support: Allows calls to and from SIP phones, useful for contacting concierges or property managers.
  • Additional Features: Supports communication between multiple indoor stations.
  • Home Automation: Integrates with home and building automation systems (IP, TCP, HTTPS, relays).
  • Visitor History: Free cloud recording of visitor history, with optional video recording available.
  • Customizable Alerts: LED status bar with customizable colors for different doorbell sounds.

Pros – Doorbird Video Indoor Station

  • High-Quality Build: Sleek design that blends into any environment.
  • Comprehensive Features: Offers various functionalities, including home automation and SIP support.
  • Easy Installation: Quick setup with PoE and WiFi options and intuitive configuration via the DoorBird app.

Cons – Doorbird Video Indoor Station

  • Performance Issues: Some users report slow wake-up times and occasional connectivity issues.
  • Screen Size: The screen is relatively small compared to the unit’s overall size, which may be a drawback for some users.
  • Price: Higher cost compared to other indoor stations, with prices around $540.75 plus shipping and import fees.

Comparison of DoorBird Intercom System with Other Intercom Systems

DoorBird vs. Aiphone

  • Features: Aiphone offers various series like IX, IXG, JO, and GT, each designed for different applications. Known for high-quality audio and video but relies on outdated technology and requires significant wiring and installation overhead.
  • Pros: Reliable hardware, scalable for large installations, and offers NFC and VPN-based directory revisions.
  • Cons: Requires extensive wiring, limited cloud-based management, and additional costs for mobile app usage and other features.

DoorBird vs. Ring X Line

  • Features: Comprehensive home security options, including motion detection, two-way audio, and cloud storage. Integrates well with other Ring security products.
  • Pros: Affordable, easy to install, and integrates seamlessly with other Ring products.
  • Cons: Requires a subscription for cloud storage and advanced features. Limited integration with non-Ring products.

DoorBird vs. 2N

  • Features: Modular design allows for extensive customization. Offers HD video, night vision, various access options (RFID, fingerprint, Bluetooth), and robust security features like SIP authentication and SSL encryption.
  • Pros: High customization, excellent audio and video quality, and strong security features.
  • Cons: Can be complex to set up and use, and the cost can vary significantly based on the chosen features. 2N offers the best-answering unit options, with small to large screens and high-quality video and audio.

DoorBird vs. DoorKing (DKS)

  • Features: Primarily offers telephone entry systems with options for video cameras, card readers, and keypads. Known for durable, American-made hardware but lacks modern features like mobile apps and built-in cameras.
  • Pros: Durable, weather-resistant, and offers extensive experience in the industry.
  • Cons: No mobile app for residents, no built-in camera, lacks cloud-based access control, and requires traditional telephone wiring.

DoorBird vs. ButterflyMX

  • Features: Cloud-based, mobile-first video intercom with two-way video calling, elevator control, and remote access. Designed for larger residential communities but can also be used in commercial settings.
  • Pros: User-friendly, integrates with property management software, and offers advanced features like QR codes for guest entry and dedicated delivery access codes.
  • Cons: Higher cost due to additional hosting and software fees, and limited WiFi connectivity for some models.

DoorBird vs. LiftMaster

  • Features: Offers cloud-based video intercoms like CAPXLV and CAPXM with features like a high-resolution touchscreen display, wide-angle camera, and integration with the myQ Community app.
  • Pros: Large touchscreen display, elegant design, and seamless integration with property management software.
  • Cons: Limited hardware integrations, higher cost, and may only be purchased through local dealers.